1-800-344-3349 reservations@solmar.com

Grand Solmar Timeshare is one of the top luxury properties in all of Cabo San Lucas, offering those who are hoping for a decadent vacation a true dream-like experience. All those who are going to Mexico for the first time on a vacation will be thrilled to enjoy the many wonderful amenities on the property, along with close access to a variety of interesting activities in the area.

But what about when booking a tours that a traveler would like to enjoy during their trip, only to have something unfortunate come up that makes them unable to participate? Many travelers have never been in this situation before, which means they could use some advice from the experts.

  1. Notify Early: As soon as something comes up that could change the course of plans Grand Solmar Timeshare shares that informing the travel or activity provider is essential. Although last minute situations do come up at times, there usually is at least a small window of time where the purchaser can notify the company and perhaps obtain a refund.
  2. The Reason Matters: Some activity providers only offer refunds for certain reasons. Grand Solmar Timeshare shares that a death in the family, a sickness, jury duty or other emergencies may warrant a refund or at least a rain check. A rain check is when the company allows a traveler to still enjoy the activity just at a later date than originally purchased—something that will hopefully still allow a traveler to attend a trip when they can.
  3. Attitude Always Helps: Although sometimes circumstances can be upsetting, Grand Solmar Timeshareshares that having a positive frame of mind and attitude will be of the most assistance. Any customer service agent that has to deal with an upset or rude individual is less likely to go out of their way to help, so always say please, thank you and just hope for the best.

Grand Solmar Timeshare knows that every traveler who has to cancel a tour during their vacation, or some other type of activity, will benefit from these easy tips.

 

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